Engineering Manager
Treatwell
2023 — Present
- Led the resurrection and scaling of a previously deprioritised SaaS platform that still served tens of thousands of daily users but had limited organisational knowledge and ownership
- Built and scaled the initial product development team from ~6 to 30+ engineers across 4 teams over 2 years as the platform became the company's primary strategic product
- Operated in a high-ambiguity environment with minimal documentation, balancing live production stability with reverse-engineering and modernisation of legacy systems
- Maintained consistent delivery performance with cycle time under 4 days over a 12-month period
- Co-created the 'Data Governance Council' to standardise and codify tracking and analytics practices across our product development teams, improving all aspects of our data analytics capability
- Led and drove organisational alignment to migrate years worth of localised content across CMS platforms, coordinating engineering, product, and content teams while delivering operational cost savings
- Improved hiring processes by introducing more deliberate evaluation of technical and cultural fit, increasing hiring quality and supporting team growth, including hiring the first woman into the engineering team
- Mentored engineers and product managers, increasing delivery ownership and technical maturity within a largely developing team